This policy was last updated on 12th Decembre 2025.
 

1. Introduction

TheItalianOnWaiheke (“we”, “us”, “our”) values your privacy and is committed to safeguarding your personal information in accordance with the New Zealand Privacy Act 2020.

Personal information refers to any data that can identify an individual. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, and bookings made via Wix Bookings.

This policy complements your rights under the applicable privacy laws. For further details about privacy rights in New Zealand, please visit www.privacy.org.nz.
 

2. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, our practices, or legal requirements.
Any changes will be posted on this page and will become effective from the date of publication. We encourage you to review this policy regularly.
 

3. Collection and Use of Personal Information

We collect personal information directly from you when you:

• Make a booking or enquiry through Wix Bookings

• Contact us via the website or email

• Subscribe to updates or newsletters

• Fill in forms or provide feedback

The personal information we may collect includes:

• Your name, email address, phone number, and payment details

• Information related to your bookings (e.g., tour date, number of participants)

• Preferences, feedback, and other information you voluntarily provide

We use this information for the following purposes:

• Processing and managing bookings made via Wix Bookings

• Communicating with you about your bookings, offers, and updates

• Improving our website, services, and customer support

• Complying with legal obligations, such as health, safety, and consumer protection requirements

• Sending marketing communications if you have opted in (you can opt-out at any time)
   

4. Sharing of Personal Information

We do not sell or rent your personal information. However, we may share your information in specific circumstances:

• Service providers: Third-party providers (such as payment processors, Wix Bookings) who help us run our services. They are contractually required to protect your data and use it only for the purpose of providing services on our behalf.

• Legal obligations: We may disclose your information if required by law or to protect our rights, customers, or comply with legal processes.

We ensure that all third parties are legally bound to protect your personal information in accordance with our privacy standards.
 

5. Data Security

We take reasonable steps to ensure that your personal information is protected from misuse, loss, unauthorized access, alteration, or disclosure. These steps include:

• Encrypted transmission of personal information via Wix’s secure systems

• Secure storage of data, including the use of password protection and access controls

• Regular monitoring of our systems to detect any unauthorized access

Please note, while we strive to protect your data, no method of data transmission over the internet can be guaranteed as 100% secure. As such, we cannot ensure or warrant the absolute security of any data you send to us.
 

6. Use of Cookies

Our website uses cookies to ensure essential features work, enhance your user experience, and collect website analytics. Cookies are small data files stored on your device that allow us to recognize you when you return to our site.

You can disable cookies through your browser settings; however, please note that this may affect the functionality of certain website features, including booking features provided via Wix Bookings.
 

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal requirements.
Once your personal data is no longer required, we will securely delete or anonymize it.
 

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal information we hold.

• Deletion: In certain circumstances, you may request the deletion of your personal information.

• Opt-out of marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.
 

9. Contact Us

If you have any questions regarding this Privacy Policy, or if you wish to access, correct, or delete your personal information, please contact us:

Email: info@theitalianonwaiheke.co.nz
Website: www.theitalianonwaiheke.co.nz

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10. Wix Bookings Integration

When you make a booking via Wix Bookings, personal information such as your name, contact details, and payment data will be securely processed and stored by Wix, which acts as our third-party service provider. Wix has its own privacy policy that governs how it processes your data. By using Wix Bookings to make a reservation, you agree to Wix’s terms and conditions and privacy policy.

You can view Wix’s privacy policy at Wix Privacy Policy.

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Notes on Legal Compliance

• Wix Bookings is designed to meet the privacy and security standards required by the Privacy Act 2020.

• We ensure that any data collected through Wix Bookings is handled in compliance with the relevant regulations and requirements, including those related to online payments, customer data protection, and privacy.​